Jol is a full-service travel agency
Jol is a full-service travel agency
Our team is made up of experienced guides with over 1000 tours and 5+ years in the field. Every trip includes free water, a first aid kit, and a surprise gift. You're not just a number to us. Unlike many others, we truly care about your comfort and safety — and we’re always in touch.
Our tours range from one to seven days and include a variety of activities: city walks in Almaty, horseback riding, eagle hunting, paddleboarding on the Ili River, overnight stays in yurts, and mountain camping.
You’ll visit unique places like the Assy Plateau, the Turgen and Tekes waterfalls, the Singing Dune, and more.
Email: jol.tourism@gmail.com
Whatsapp - +7 778 982 4850
Address — 59a Timiryazev Street, 1st floor, postal code 050040
Introduction
This Privacy Policy (hereinafter referred to as the "Policy") governs the collection, use, storage, and protection of personal data of users (hereinafter referred to as the "Users") on joltravel.agency (hereinafter referred to as the "Service").
We are committed to complying with data protection laws, including the General Data Protection Regulation (GDPR) and other applicable regulations.
What Data Do We Collect?We may process the following types of data:
- Personal data: name, email address, phone number, mailing address, etc.
- Technical data: IP address, browser type, device information, cookies.
- Other data: visit history, interaction with the Service, preferences.
Purpose of Data ProcessingData is used for the following purposes:
- To provide the services and features of the Service.
- To communicate with Users.
- To analyze and improve the performance of the Service.
- To send newsletters and marketing materials (with User consent).
- To prevent fraud and ensure security.
Legal Basis for ProcessingWe process data based on the following legal grounds:
- User consent.
- Contractual necessity.
- Legitimate interests of the Service.
- Legal obligations.
Sharing Data with Third PartiesWe do not share personal data with third parties, except in the following cases:
- With partners and service providers acting on our behalf.
- When required by government authorities under applicable law.
- In the event of a merger, sale, or company reorganization.
Data ProtectionWe implement technical and organizational measures to protect data from loss, theft, and unauthorized access.
Cookies and Similar TechnologiesThe Service uses cookies to enhance user experience. Users can disable cookies in their browser settings.
User RightsUsers have the right to:
- Request access to, correction, or deletion of their personal data.
- Withdraw consent for data processing.
- Restrict or object to data processing.
- Receive their data in a portable format.
To exercise these rights, please contact us using the information provided below.
Data RetentionData is retained until the purposes of processing are fulfilled or until the retention period required by law expires.
Changes to the PolicyWe reserve the right to make changes to this Policy. The most current version will always be available on the Website.
Contact InformationFor questions regarding data protection, please contact us:
Email: jol.tourism@gmail.com
Mailing address: 59a Timiryazeva Street, 1st Floor, Postal Code 050040